Privacy policy

Thakasa is an online retail brand operated by LED US LIGHTING LLC (“Thakasa,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://www.thakasa.com/, purchase our products, contact us, or otherwise use our services (collectively, the “Services”).

By using the Services, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

The personal information we collect depends on how you interact with Thakasa.

Information you provide directly

We may collect information you provide when you place an order, create an account, contact us, subscribe to marketing communications, submit a review, or otherwise interact with the Services. This may include:

  • Name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Account login information
  • Order and transaction information
  • Product preferences
  • Customer-support communications
  • Reviews, comments, or other content you submit

Payment information is processed by Shopify and the payment providers available during checkout. Thakasa does not directly store complete payment-card numbers.

Information collected automatically

When you visit or use our website, we and our service providers may automatically collect certain information, including:

  • IP address
  • Browser and device information
  • Operating system
  • Pages viewed
  • Referring website
  • Products viewed or added to your cart
  • Search and browsing activity
  • Approximate location derived from your IP address
  • Cookie and advertising identifiers
  • Information about how you interact with our website and advertisements

Information from third parties

We may receive information from companies that help us provide and improve the Services, including:

  • Shopify
  • Payment processors
  • Shipping and fulfillment providers
  • Analytics providers
  • Advertising and marketing platforms
  • Fraud-prevention providers
  • Customer-support and communications providers
  • Social media platforms when you interact with our accounts or advertisements

2. How We Use Personal Information

We may use personal information to:

  • Process, fulfill and deliver orders
  • Process payments, returns, refunds and exchanges
  • Create and manage customer accounts
  • Provide order confirmations and shipping updates
  • Respond to questions and customer-service requests
  • Maintain and improve our website and product selection
  • Personalize the shopping experience
  • Detect and prevent fraud, abuse and security incidents
  • Maintain business, tax and transaction records
  • Measure website and advertising performance
  • Provide marketing communications when permitted
  • Comply with legal and regulatory requirements
  • Enforce our agreements and protect our customers, business and legal rights

3. Cookies and Similar Technologies

We and our service providers, including Shopify, may use cookies, pixels, tags and similar technologies to operate the website, remember preferences, understand website usage, prevent fraud and measure marketing performance.

These technologies may include:

  • Essential cookies, which are required for features such as the shopping cart, checkout, security and account access.
  • Analytics cookies, which help us understand how customers use the website.
  • Functional cookies, which remember choices and improve website functionality.
  • Advertising cookies, which may help measure advertisements or present advertising based on customer interests.

Where required, non-essential cookies are used according to your consent choices. You can manage available choices through our cookie banner, browser settings, or data-sharing opt-out page.

Disabling certain cookies may affect website functionality.

4. How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate our business, including to:

Shopify

Our store is hosted by Shopify. Shopify processes information to provide the storefront, checkout, payments and related ecommerce services. Additional information about Shopify’s handling of consumer data is available in the Shopify Consumer Privacy Policy.

Service providers

We may disclose information to companies that provide services on our behalf, including:

  • Payment processing
  • Order fulfillment and shipping
  • Website hosting
  • Data storage
  • Customer support
  • Email and communications
  • Analytics
  • Advertising
  • Fraud prevention
  • Accounting and professional services

These providers may use information only as permitted by their agreements with us and applicable law.

Business and legal purposes

We may disclose information:

  • To comply with applicable laws, legal proceedings or government requests
  • To investigate suspected fraud, security incidents or violations
  • To protect the rights, safety and property of Thakasa, our customers or others
  • In connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets or similar business transaction

We do not sell personal information for money. However, certain uses of analytics or advertising technologies may be considered “selling,” “sharing,” or targeted advertising under some US state privacy laws. Where applicable, you may opt out using our data-sharing opt-out page or by contacting us.

5. Advertising and Analytics

We may use analytics and advertising services to understand website performance, measure advertising results and reach customers who may be interested in our products.

Depending on the services enabled on our store, these providers may collect information about your device, browsing activity and interactions with our website or advertisements.

You can manage advertising preferences through:

  • Our cookie banner
  • Our data-sharing opt-out page
  • Your browser or device settings
  • The privacy settings provided by the applicable advertising platform

6. Marketing Communications

If you subscribe to marketing messages, we may send product news, promotions and other Thakasa communications.

You can unsubscribe from marketing emails at any time by selecting the unsubscribe link in an email. You may still receive non-marketing communications related to orders, customer service, security or other transactions.

Consent to receive marketing communications is not a condition of making a purchase.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide the Services
  • Fulfill orders
  • Maintain transaction and tax records
  • Resolve disputes
  • Prevent fraud
  • Enforce agreements
  • Meet legal and regulatory obligations

Retention periods vary depending on the type of information, why it was collected and applicable legal requirements. We may delete or anonymize information when it is no longer reasonably required.

8. Data Security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure. Customers are responsible for protecting their account credentials and should notify us if they suspect unauthorized account activity.

9. Your Privacy Rights

Depending on where you reside and subject to applicable law, you may have the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate personal information
  • Request deletion of personal information
  • Obtain a copy of certain personal information
  • Opt out of certain targeted advertising
  • Opt out of the sale or sharing of personal information
  • Withdraw consent where processing is based on consent
  • Appeal our decision concerning a privacy request
  • Receive equal service without unlawful discrimination for exercising privacy rights

To submit a request, contact us at ledthakasa@gmail.com.

We may need to verify your identity before completing a request. You may use an authorized agent where permitted by law, but we may require evidence of the agent’s authority and verification of your identity.

10. Children’s Privacy

The Services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, contact us so we can investigate and take appropriate action.

11. External Websites

Our website may contain links to third-party websites or services. We do not control and are not responsible for the privacy, security or content practices of those third parties.

Review the privacy policies of third-party services before providing them with personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, legal obligations or data-processing practices.

When we update it, we will post the revised version on this page and change the “Last updated” date. If required by law, we will provide additional notice or obtain consent.

13. Contact Us

Questions about this Privacy Policy or requests concerning personal information may be directed to:

Thakasa
Operated by LED US LIGHTING LLC
2677 NW 79th Ave
Doral, FL 33122
United States

Email: ledthakasa@gmail.com
Phone: +1 305-603-8366
Website: https://www.thakasa.com/